About Us Passion For Petals are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Passion For Petals
Cremona House
Lon Ucha
Rhiwbina
Cardiff
CF14 6HL
United Kingdom
Phone: 0800 078 7985
Fax:
Email: info@passionforpetals.com
755 1592 17
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. You will then be transefered to Paypal to completed your order. Paypal accept Visa and Mastercard and do not require a login to process payment.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling For UK, most orders will be sent via Royal Mail UK First Class Post and is our standard P&P charge.
Up to 250g £3.95

For Heavier Weights
500g £4.55
750g £5.10
1000g £5.70
> 1250g £8.00
> 1750g £10.00
> 3000g £15.00

Special Delivery
Order must be placed before 12pm to be eligable for next day delivery by noon, Any items needed within 3 days should be sent by Special delivery.
500g £7.25
500 -1000g £8.50
2000g £10.25
10kg £22.00

Mainland Europe
Please allow 3-7 days days for delivery.
500g £4.50
1000g £7.50
2000g £12.50

USA and Other
Small Packs sent by AIR SURE. Please allow upto 7-10 days days for delivery.
500g £11.16
600g £12.22
700g £13.27
800g £14.33
900g £15.39
1000g £16.45
Delivery Schedule We do our best to dispatch most goods within the week of order. For stationery & Chocolate orders allow 3 weeks;
For International orders allow 7 to 10 days to receive the goods.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is already included in the price.
Credit Card Security No credit card numbers are submitted to our computers, all card details are handled securely by Paypal.
Guarantee If you are not completely satisfied with your purchase, please return it within 7 days, unused and in its original packaging. We will provide a replacement or a refund.
In other cases refunds remain at the discretion of Bougainvillea Ltd. and are not offered on any custom made goods, including chocolates, stationery and postage & packing.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0800 078 7985 (International +44 0800 078 7985) or fax us on or write to us at Cremona House Lon Ucha Rhiwbina Cardiff CF14 6HL United Kingdom
Privacy Policy Passion For Petals do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy If you are not completely satisfied with your purchase, please return it within 7 days, unused and in its original packaging. We will provide a replacement or a refund.
In other cases refunds remain at the discretion of Bougainvillea Ltd. and are not offered on any custom made goods, including chocolates, stationery and postage & packing.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
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